Terms & Conditions
Last Updated: June 22, 2026
Welcome to Dry Mountain Farm ("we," "us," or "our"). By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. Products
We specialize in handmade soaps, lotions, and related personal care products. Because our products are handmade, variations in color, scent, texture, and appearance may occur. These variations do not affect the quality or intended use of the products.
2. Product Information and Allergies
We make every effort to accurately describe our products and ingredients. However, customers are responsible for reviewing ingredient lists before use.If you have sensitive skin, allergies, or medical concerns, we recommend consulting a healthcare professional before using our products. Discontinue use immediately if irritation occurs.We are not responsible for allergic reactions or adverse effects resulting from the use of our products.
3. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.Payment must be received in full before products are shipped.
4. Pricing
Prices are listed in U.S. Dollars and are subject to change without notice. We strive to ensure pricing accuracy; however, errors may occur. If a pricing error is discovered, we reserve the right to cancel or adjust the order after notifying the customer.
5. Shipping and Delivery
We process orders within 10 business days unless otherwise noted. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control. Customers are responsible for providing accurate shipping information. We are not liable for lost shipments due to incorrect addresses provided by the customer.
6. Returns and Refunds
Due to the nature of personal care products, we generally do not accept returns of opened or used items.If you receive a damaged or incorrect item, please contact us within [7–14] days of delivery with your order number and photos of the issue. We will work with you to provide a replacement or refund where appropriate.
7. Intellectual Property
All content on this website, including text, images, logos, product descriptions, and designs, is the property of Dry Mountain Farm and may not be copied, reproduced, or distributed without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Dry Mountain Farm shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability for any claim related to a product purchase shall not exceed the amount paid for that product.
9. Privacy
Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.
10. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will become effective immediately upon posting on this website.
11. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of New Mexico, without regard to conflict of law principles.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Dry Mountain Farm
Email: Drymountainfarm@gmail.com
Website: drymountainfarm.com